We're here to help  

Our team is ready and waiting to answer any partner or borrower questions.


If you're referencing a specific file, please include the last name and loan number in the subject line.

Need to talk through a scenario? Specific questions on eligibility? Our team is here to help borrowers and partners alike!

Para asistencia en español, marque

312-438-3538 o email

Monday, July 5 (observed)

Independence Day

Monday, September 6

Labor Day

Monday, October 11

Indigenous People’s Day

Thursday, November 11

Veterans’ Day

November 25-26


Friday, December 24 (observed)



Illinois Housing Development Authority

111 E Wacker Dr. 

STE 1000

Chicago, IL 60601