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Our team is ready and waiting to answer any partner or borrower questions.


If you're referencing a specific file, please include the last name and loan number in the subject line.

Need to talk through a scenario? Specific questions on eligibility? Our team is here to help borrowers and partners alike!

Para asistencia en español, marque

312-438-3538 o email

Monday, January 17

Martin Luther King Day

Friday, February 11

Lincoln's Birthday (IL)

Monday, February 21

Washington's Birthday (President's Day)

Monday, May 30

Memorial Day

Monday, June 20


Monday, July 4

Independence Day

Monday, September 5

Labor Day

Monday, October 10

Indigenous People’s Day

Tuesday, November 8

General Election Day (IL)

Friday, November 11

Veterans’ Day

November 24-25


Monday, December 26



Illinois Housing Development Authority

111 E Wacker Dr. 

STE 1000

Chicago, IL 60601