
Moving or Refinancing?
What you need to know.
IHDA Mortgage cannot share any borrower information with third parties over the phone. All requests must be made following the instructions below. If you are a homeowner, direct the loan officer handling your refinance or home purchase to this page and have them contact us on your behalf to prevent delays and/or duplicate requests.
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How do I order a Payoff?
U.S. Bank Serviced Mortgages
If the loan(s) you need a payoff for are serviced by U.S. Bank (the company that sends monthly statements), please visit this page for detailed information and instructions on how to order a payoff. Please note, U.S. Bank began servicing both 1st mortgages (your larger mortgage payment) and 2nd mortgages (the assistance) on 09/01/2025. Any homeowners who closed on their home on or after this date will need to order their payoffs through U.S. Bank unless they are receiving statements from IHDA Mortgage (Illinois Housing Development Authority/IHDA).
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Down Payment Assistance Loans Serviced by IHDA (closing dates before 09/01/2025)
Email LoanPayoff@ihda.org with the following:
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Borrower name and property address
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Expected closing date
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Email address (to send payoff statement)
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Authorization from the borrower
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First Mortgage Loans serviced by IHDA
For borrowers who receive a monthly statement from IHDA Mortgage (Illinois Housing Development Authority/IHDA):
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Request a payoff by emailing prepayoff@yourmortgageonline.com OR calling 847-550-7300.
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First mortgage refers to the larger, 30-year mortgage, not the Down Payment Assistance.
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How do I order a Release?
If your IHDA mortgage has been fully paid off or forgiven, you can request a release by emailing loanpayoff@ihda.org. In your email request, please attach this completed Release Request Form.
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I'm refinancing, can I keep my IHDA 2nd mortgage open?
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No, IHDA Mortgage cannot subordinate the lien position. If you pay off your 1st mortgage, the IHDA 2nd mortgage must also be closed out. Please note this does not apply to Illinois Hardest Hit Fund HELP recipients, who may subordinate on a qualifying refinance. You can download the request form here and submit the completed form to subrlse@ihda.org.
How do I know which program I used and/or my closing date?
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Find your copy of the closing paperwork. Your lender should have emailed you a copy, or the title company will have provided you with a physical copy. You can find the program by looking at the document codes at the bottom right of the mortgage signed at closing:
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FG = IHDAccess Forgivable
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RP = IHDAccess Repayable
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DF = IHDAccess Deferred.
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OD = Opening Doors
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1stHome = 1stHomeIllinois
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AtHome = AtHomeIllinois
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Your closing date will also be reflected on this document next to your signature.
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Do I owe anything on my IHDA 2nd mortgage? If so, how do I find out how much?​
You can order a payoff to get the exact balance owed, or you can do some calculation on your own. For monthly amortizing IHDA 2nd mortgages, you can get a rough estimate of the amount owed by subtracting the monthly amount from the starting balance. Please note that some programs are forgiven after their term/forgiveness period. For exact amounts, please refer to the "How do I order a Payoff" question. The calculations below are provided for reference only and should not be used to confirm any debt owed: ​​​​
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IHDAccess Forgivable
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Assistance Repayment: The 2nd mortgage is forgiven monthly
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Calculation: Assistance amount - ((Assistance Amount ÷ 120) x number of months since closing) = Current Balance
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2nd Mortgage Term Length: 120 months
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IHDAccess Deferred
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Assistance Repayment: The 2nd mortgage is deferred; the full amount of assistance is due upon refinance, sale of the home, or maturity of the 1st Mortgage.
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Calculation: No calculation is required; the amount owed will equal the amount received at closing.
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2nd Mortgage Term Length: 360 months
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IHDAccess Repayable
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Assistance Repayment: The 2nd mortgage is repaid monthly with zero interest
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Calculation: Assistance amount - ((Assistance Amount ÷ 120) x number of months since closing) = Current Balance
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2nd Mortgage Term Length: 120 months
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IHDAccess Home
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Assistance Repayment: The 2nd mortgage repayment is deferred, with the full amount of assistance due upon refinance, sale of home, or maturity of the 1st Mortgage.
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Calculation: No calculation is required; the amount owed will equal the amount received at closing.
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2nd Mortgage Term Length: 360 months
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Illinois HFA1
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Assistance Repayment: The 2nd mortgage repayment is deferred; the $10,000 assistance amount becomes due upon refinance, sale of home, or maturity of 1st Mortgage.
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Calculation: No calculation, balance owed will be $10,000.
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2nd Mortgage Term Length: 360 months
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Opening Doors
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Assistance Repayment: The 2nd mortgage is forgiven monthly
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Calculation: ​6,000 - (number of months since closing x $100) = Current balance
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2nd Mortgage Term Length: ​60 months​
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1stHomeIllinois
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Assistance Repayment: The 2nd mortgage is forgiven monthly
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Calculation: $7,500 - (number of months since closing x $125) = Current balance
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2nd Mortgage Term Length: ​60 months
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@HomeIllinois
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Assistance Repayment: The 2nd mortgage is repaid monthly with zero interest
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​Calculation: $5,000 - (number of months since closing x $41.67) = Current balance
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2nd Mortgage Term Length:​ 120 months
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